Privacy policy
ATS Monitor — last updated July 2026
ATS Monitor is provided by All Technology Solutions (ATS) ("we", "us"), South Africa. This policy explains what the ATS Monitor platform and Android app collect, why, and how you can control it. Questions: privacy@atstech.co.za.
Who uses ATS Monitor
ATS Monitor is a business tool for ATS clients and staff to monitor their own IT and infrastructure. Accounts are created by an organisation for its people; it is not aimed at children or the general public.
What we collect
- Account details — the email address and password (stored only as a secure hash) of each portal user, and the organisation they belong to.
- Device enrolment — when you add a device to the Android app you give it a name and link it to your organisation using a one-time code or QR from the portal.
- Push token — a Firebase Cloud Messaging (FCM) token for your device, used only to deliver alert notifications for your own sites.
- Monitoring data — the infrastructure status, metrics and alerts that you or your systems send to the platform. This belongs to your organisation.
- Basic technical logs — such as timestamps and error information needed to run the service securely.
What we do NOT do
- We do not show advertising or use advertising trackers.
- We do not sell or rent your data to anyone.
- We do not collect your location, contacts, photos, or microphone. The camera is used only, on your device, to scan an enrolment QR code — no images leave your phone.
How we use it
To run the service: authenticate you, show your organisation's monitoring data, and send the alert notifications you have set up. Each organisation's data is isolated from every other.
Who we share it with
Only service providers needed to run ATS Monitor: Google Firebase Cloud Messaging delivers push notifications (it processes your FCM token and the notification content), and our hosting infrastructure. We do not share your data for marketing.
Where it lives & how long
Data is stored on ATS-controlled servers and encrypted in transit (HTTPS/TLS). We keep it for as long as your organisation uses the service, then delete or anonymise it. You can request deletion at any time — see Data & deletion.
Your choices
- Turn off notifications in the app or your phone settings at any time.
- Remove a device from the portal's Devices page (this revokes its push token).
- Ask us to access, correct, or delete your personal data.
Changes
If this policy changes we will update this page and the "last updated" date above.
Contact: privacy@atstech.co.za